LeonMU Replied on January 31, ElisaBarnes-Shizak Replied on March 8, Did this solve your problem? If it says something about installation in progress, that’s bad news. This is all kinda frustrating as the precheck before the upgrade indicated everything would be fine with no incompatibility issues. If so, you’ll soon be hearing the familiar sound of your printer cranking out beautiful work for you! Should I try using the disc or getting the driver from the Dell website?
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Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.
Dell Photo Printer 966 Drivers for Windows 10
If not, delete them again, restart the computer, and check again until everything is cleared. I have the same question Next you will see the screen about faxing and scanning.
Lucas Lucas, I am having the same problem that you experienced with the upgrade to Windows 10 but I cannot locate my driver disc. FrankDeighan Replied on January 30, Lucas, I am having the same problem that you experienced with the upgrade to Windows 10 but I cannot locate my driver disc.
Dell AIO printer will not work with Windows 10 computer – Microsoft Community
LeonMU Replied on October 21, Otherwise, power down the computer and the printer and do a cold start. Disconnect everything that goes into the printer and disconnect the other ends of those cables, too.
9666 reply to FrankDeighan’s post on January 30, I recommend this discussion If so, you’ll soon be hearing the familiar sound of your printer cranking out beautiful work for you!
I hope that what I learned will be of use to other owners and save them some time and frustration! For me it seemed that the troubleshooter altered the driver in such a way that my printer wouldn’t work, which sent me back to Step 1.
Lucas North Created on August 10, I saw some posts that said to avoid using the troubleshooter but I also saw a post that said it had worked for two printers for one poster. Finding a link to the driver was extremely helpful and so were the instructions about installing the driver in Vista Service Pack 2 compatibility mode. I also am not using a network printer, so if either of these situations applies to you, you will have to determine how to establish those settings.
Dell 966 AIO printer will not work with Windows 10 computer
Make sure that it shows up under Printers and not under Other Devices. You can follow the question or vote ajo helpful, but you cannot reply to this thread. Thanks for marking this as the answer.
Also, if the setup program gets stuck or you see a Windows application that tells you that your device has not been fully installed, you will need to go back to Step 1. In reply to grahamshepherd’s post on September 1, You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
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Sorry this didn’t help. I don’t mind trying to help more if you’d like, just let me know.
Here were the key steps: Did this solve your problem? Close that window and check the Device Manager and Devices and Printers to see the status of the printer. I used both the Device Manager and the Devices and Printer feature to look for opportunities qio delete the drll s and driver. Also, remember that old printers like this don’t like to be plugged into a USB 3 port. Yeah wrighti now have a samsung laser, still i miss my dell.
I just upgraded from Windows 8. I also had an issue where my touchpad wouldn’t work after the upgrade but thanks to other kind souls who had already figured that one out on this board, that was an easy fix.
You might need to stop the print spooler in local services within the task manager in order to delete the printer and driver. The directions about using compatibility mode and running the file as Administrator are extremely important!